In response to your feedback, we have made some improvements to our new Farm Business/Agribusiness internet banking.
Payees can also be shown as a list view. Simply select the list view option at the top right hand of the payees screen.
(Website only - not available on mobile app)
(please note names and account numbers displayed are samples only and not real customer data)
You can choose to view only the payees that belong to a specific entity.
(Website only - not available on mobile app)
(please note names and account numbers displayed are samples only and not real customer data)
When printing transactions from the confirmation screen, account balances no longer show on the printed copy.
We’ve improved the formatting and printing for transactions lists, which now take up less room on the screen and page.
Now simple and easy and lays out your options in a more intuitive view.
No more separating payees and accounts when making payments (including batch payments). You can now access all payees and all accounts throughout the payment process.
When compiling a batch payment, you can select from all your payees, regardless of which entity/account/facility they are attached to, and select which entity/account/facility you want to pay them from, all in the one batch.
All batch payments will require authentication using your RSA token.
You can see your payments from the ‘check payment page’ or ‘send for approval page’ once you are done.
Fixed rates are fully disclosed. The all up rate, and the component parts are shown as part of fixed rate bookings.
You will see the all up rate at two points when making fixed rate bookings:
By default, you will receive emails and notifications for all messages.
You can make changes to your notification preferences by going into services and settings, and selecting notification preferences.
Where you enter information that is not valid in that field, you will immediately be prompted by a red alert notice that the data is invalid. An example of this is where you put a letter in a number only field.
The ability to authenticate up to 10 payees at once.
When you add a new payee, you will now receive a text message confirmation. If you add one payee, the text will show brief payee details. If you are adding more than one, details are not shown.
There is no longer any need to copy payees between entities, since you can access them at all points, as per your account structure.
You can select the number of signatories, and specific delegates to authorise particular transactions, in line with your account requirements.
If you add one payee, the message will give details of the payee added.
If you add 2-10 payees the message will alert you that payees have been added.
If you have not added payees, please contact our Customer Support centre immediately.
Only external transfers count towards your daily transaction limits. No limits apply to transferring funds between your own accounts.
You can no longer edit a template that has been imported from accounting software. Changes must be made before importing.
Fixed rates are fully disclosed. The all up rate, and the component parts are shown as part of fixed rate bookings.
You will see the all up rate at two points when making fixed rate bookings:
Mobile Navigation Tip: When setting up a fixed rate booking, once you have selected the rate you want, simply hit the ‘back’ (<) button at the top left-hand of the screen to return to the overview screen and complete your fixed rate booking.
One off payments can be made to payees not on your list (RSA token needed).
* Most functionality from the website is now available on mobile, however some features are only available on the desktop, including batch payments.
* Mobile access is only available for account owners (not delegated users).
Can now be viewed on mobile.
Your existing data has been migrated to the new platform.
Some data is not available:
For Farm Business clients who also have Online Savings (RaboDirect) accounts, there are no changes to your Online Savings (RaboDirect) Internet Banking.